The Nûby™ brand has been established in the UK for the last 8 years and has seen significant growth and success in cups, teethers and soothers. The new Nûby™ Natural Touch™ range was launched early 2009 and introduces an award winning innovative Silicone Bottle and Breast size teat to the UK, offering consumers a unique newborn BPA FREE feeding range. More innovative and exciting products are planned for launch in 2010 to build on the Nûby™ & Natural Touch brand success... so watch this space!
We are looking for a Customer Services Manager to work at our Infant Feeding business based in the North East of England . Your role will involve providing customers and consumers with the best level of support, service and experience possible.
Key tasks will be making sure customers, suppliers and consumers are handled in a friendly, useful and professional way. Managing complaints, product information support, web sale orders and general enquires are all important daily functions as well as organising and managing consumer competitions and giveaways.
It's equally important for you to build a good working knowledge and understanding of the products and quality policies to offer the end consumer the best possible advice and service. The role involves many duties which could vary from day to day; a flexible approach is required. For example, these could be building effective customer relations or more complex customer/consumer enquiries, complaints and analysis of trends. Other duties can vary but the job can include financial responsibilities, stock ordering and taking part in special customer promotions or events.
Excellent package and benefits.
Please send your CV and covering letter to mburnell.luvncare@yahoo.com or Nuby UK LLP, Unit 6 Boldon Court, Burford Way, Boldon Business Park, Boldon Colliery, Tyne & Wear,
NE35 9PY.
Closing date Monday 1st August 2011.
At Nûby™ we strive towards making the lives of parents and children easy, simple and fun. The highest quality standards, global trends and continual product development help us bring parents everything they need for their baby’s development.
Our products are inspired by nature and offer the best, safest and most simple choices for you and your baby.