Returns Policy

For refunds; all goods sold and fulfilled on must be returned unopened, unused and in re-sellable condition within 30 days with proof of purchase.

NubyTM UK LLP does not accept returns of individual pieces, originally part of a kit, pack or set.

All electrical goods must be returned unused or in re-sellable condition with all electrical accessories including but not exclusive to power leads and converters.

For hygienic purposes NubyTM UK LLP does not accept returns of replacement spouts, covers, teats and breast pump valves unless faulty at purchase or incorrect items purchased .

Please return your purchased item(s) to the address below and include your receipt or Order Reference:

Attn: Customer Care


Unit 6 Boldon Court
Burford Way
Boldon Business Park
NE35 9PY